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Build operate transfer (BOT) solutions in the Philippines.

Acclime enables global companies to set up, run and take ownership of efficient offshore operations in the Philippines, delivering seamless BOT solutions from start to finish.

Build Operate Transfer (BOT) services in the Philippines

Build, operate, and transfer offshore teams for scalable global growth.

Access to specialised expertise

Leverage Acclime’s deep domain knowledge, technical skills and industry experience to design and operate offshore teams effectively, avoiding common setup mistakes and ensuring best practices from the start.

Faster time-to-market

Launch operations sooner by leveraging Acclime’s ready-to-go infrastructure, proven processes and established networks. Our streamlined approach gets your team operational quickly, so you can start creating value without delay.

Ownership transfer

Transition smoothly to full control with a clear, well-planned handover. We deliver a fully operational setup — complete with trained staff, documented processes and functioning systems — ready for you to take the reins.

Complete BOT services

Comprehensive services for optimal business operations.

Setup services.

  • Initial discussion

    Our experts will collaborate with you to define the optimal structure and arrangement for relocating your back-office functions to the Philippines. This comprehensive consultation ensures we understand your specific requirements and business objectives.

  • Incorporation

    We handle the complete establishment of your local entity, securing all necessary business licences and regulatory registrations. Our team navigates the complex legal landscape to ensure full compliance with Philippine regulations from day one.

  • HR support

    Depending on the project scope and specifications, we build a dedicated team of professionals from our extensive talent network.

  • Office search and establishment

    We identify and secure appropriate office space that aligns with your operational needs and budget. Our team coordinates with contractors and suppliers, managing the entire process to ensure your office is fully equipped and ready for immediate occupancy.

  • Operational support

    During the crucial set-up phase, we provide essential outsourced functions to maintain business continuity, including finance, accounting, IT infrastructure and core operations management. This allows for a smooth transition while your permanent team becomes established.

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Ongoing management services.

We provide ongoing management and compliance services:

  • Business compliance

    Full regulatory compliance for your local entity through comprehensive management of licensing, registration and reporting requirements.

  • Local management support

    Experienced resident directors providing strategic guidance on local business practices, regulatory changes and market dynamics.

  • HR compliance

    Protection against legal risks with employment practices that fully adhere to local labour laws and regulatory standards.

  • Payroll management

    Accurate bi-monthly payroll processing with comprehensive reporting and timely remittance of mandatory government contributions.

  • Local HR support

    Positive workplace culture through employee engagement initiatives, team-building activities and professional development programmes.

  • Procurement

    Operational efficiency through strategic sourcing and management of office supplies, equipment and vendor relationships.

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Implementation phases

Seamless operational rollout.

Build phase

We will work closely with your team to design and develop the solution tailored to your requirements. Whether it is an IT system, a manufacturing facility, or an HR solution, we will handle everything to your specifications, using best practices and cutting-edge technology. During this phase, our team will also establish any necessary infrastructure and integrate it with your existing systems or operations.

Operate phase

Once the solution is ready, we do not just hand it over—we operate it for a predefined period. This allows us to manage the day-to-day operations, ensure everything runs smoothly, and make adjustments as needed to optimise performance. During this phase, you benefit from our expertise while your team focuses on other core areas of your business.

Transfer phase

At the end of the operate period, we transfer the fully functional system to your team. This includes handing over all documentation, training your staff and ensuring a seamless transition. By this time, your team will be well-prepared to manage the system independently, and the solution will have been refined and proven in real-world conditions.

Why outsource business processes in the Philippines.

Competitive labour cost

The Philippines offers significantly lower labour wages, a workforce highly proficient in English (both verbal and written), and young professionals with excellent work ethic, making it an ideal location for offshore operations.

Strong cultural alignment

Filipinos are renowned for their joyful and warm demeanour and exceptional customer service abilities, whilst also demonstrating remarkable resilience and courage when facing challenges in the professional environment.
Why Acclime

Enabling efficient offshore teams and business process outsourcing.

Tailored market entry strategies

We conduct in-depth feasibility and location analysis before helping clients establish a phased strategy for setting up BPO operations in both India and the Philippines, while providing actionable advice on company setup, regulatory compliance, recruitment practices and cost optimisation.

Efficient operational setup

We support company incorporation, license acquisition and the creation of tax-efficient structures while designing scalable operational frameworks tailored to sector-specific requirements. Our approach covers all aspects of operations, from customer service and administrative processes to IT-driven workflows, enabling efficient and sustainable business performance

Talent management

We comprehensively handle talent management by sourcing and onboarding skilled professionals for both knowledge-intensive and customer-facing roles, whilst designing bespoke training modules that ensure smooth knowledge transfer and perfect alignment with client expectations.

FAQ

Common questions & answers.

What is the build operate transfer model?

The build operate transfer (BOT) model allows a foreign company to establish and run offshore operations through a local partner before taking full ownership. The process follows three sequential phases:

  • A build phase covering incorporation, office setup, recruitment and infrastructure
  • An operate phase in which the partner manages day-to-day operations including payroll, HR and regulatory compliance
  • A transfer phase in which full operational control and legal ownership pass to the foreign company

The model reduces the risk and complexity of setting up independently in an unfamiliar regulatory environment while building a proven operation before committing to permanent ownership. For a detailed overview of the structure and key considerations, see the guide to the build operate transfer model in the Philippines.

What types of operations are best suited to the build operate transfer model in the Philippines?

BOT works best for foreign companies building a structured offshore team of meaningful scale, typically ten or more full-time employees, where the intention from the outset is to own the operation permanently. Functions commonly offshored through BOT in the Philippines include finance and accounting, software development, customer operations, data processing and back-office support, all of which benefit from the Philippines’ deep English-proficient talent pool and established outsourcing infrastructure.

The model suits companies that want to move beyond the limitations of an EOR arrangement as headcount grows, or those entering the Philippines for the first time who want local expertise managing compliance and setup before assuming direct ownership. It is less suited to companies needing only a small number of hires, testing the market on a short-term basis, or operating in sectors with significant foreign ownership restrictions under the Foreign Investment Negative List.

What role does the local partner play in a build operate transfer engagement?

The local partner acts as the legal employer and operational manager throughout the build and operate phases, taking on the compliance, administrative and management responsibilities that would otherwise fall to the foreign company. During the build phase this includes incorporating the dedicated entity, securing office space, managing recruitment and establishing HR and payroll systems. During the operate phase the partner runs day-to-day operations, handles regulatory filings with the SEC, BIR, SSS, PhilHealth and Pag-IBIG, and manages the employment relationship with staff.

The foreign company retains strategic direction and operational oversight throughout, with the local partner acting within agreed governance parameters. A well-structured engagement defines the boundaries of the partner’s authority, reporting obligations and handover milestones clearly in the BOT agreement to protect both parties and ensure a clean transfer.

How are costs structured in a build operate transfer engagement?

BOT costs vary by phase and reflect the different activities involved at each stage:

  • Build phase: incorporation fees, office search and fit-out, recruitment and initial HR setup
  • Operate phase: ongoing management fees covering payroll processing, HR compliance, regulatory filings and local management support
  • Transfer phase: handover costs including staff training, documentation and transition support

The phased structure spreads investment over time and reduces upfront capital exposure compared to setting up and staffing a wholly owned entity from the outset. Total cost depends on team size, office requirements and the complexity of the operation being built.

How long does a build operate transfer engagement take in the Philippines?

The build phase generally takes two to four months, covering company incorporation, office setup and initial recruitment. The operate phase is agreed upfront and typically runs for one to three years depending on the complexity of the operation and the client’s readiness to assume full ownership.

The transfer phase is usually completed within one to three months and includes staff handover, documentation and regulatory transfer of the entity. Total engagement length from build to completed transfer commonly ranges from two to four years for mid-sized operations, though simpler engagements can move faster. Clear milestones agreed at the outset keep both parties aligned throughout.

What happens to compliance and ownership after the BOT transfer phase?

Once ownership transfers to the foreign company, it becomes fully responsible for ongoing corporate compliance in the Philippines. Key obligations include:

  • Annual SEC filings and corporate reporting requirements
  • BIR tax returns and monthly or quarterly VAT and withholding tax submissions
  • Mandatory contributions to the Social Security System, PhilHealth and Pag-IBIG for all employees, with no minimum headcount thresholds
  • Labour law compliance under the Labour Code of the Philippines covering employment contracts, statutory benefits and termination procedures
  • Sector-specific restrictions under the Foreign Investment Negative List for foreign-owned companies in regulated industries

For a full breakdown of post-transfer obligations, see the guide to corporate compliance requirements in the Philippines.

Ready to get started?

Partner with Acclime to scale your business offshore and reduce its operational costs.

Not sure where to begin?

Schedule a free 30-minute discovery call to discuss starting & operating your company in the Philippines.

Marla Aquino Batallones, Operations Director